VELAROG REALTY GROUP LTD (VRG)

Last Updated: [Feb 22, 2026]

Velarog Realty Group Ltd (“Velarog”, “VRG”, “we”, “our”, or “the Platform”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use the Velarog website, property listings, agent services, and digital real estate tools.

By accessing Velarog, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT
   To provide secure and professional real estate services, Velarog may collect the following information:

• Full name, email address, and phone number
• Property inquiry messages and contact form submissions
• Agent profile information and listing details
• Location data related to property searches
• Website usage data such as pages visited and device information

We only collect information necessary to improve service delivery and maintain platform integrity.

2. HOW YOUR INFORMATION IS USED
   Your data may be used to:

• Connect buyers with verified agents and property owners
• Respond to inquiries and schedule property viewings
• Improve search results, listings, and user experience
• Provide updates about new properties or services
• Prevent fraud and maintain marketplace trust

Velarog does NOT sell your personal data to third-party marketers.

3. DATA STORAGE & SECURITY
   Velarog uses secure hosting environments and industry-standard protections to safeguard user data. We implement technical and administrative measures designed to prevent unauthorized access, misuse, or disclosure.

However, no online system is completely risk-free. Users should avoid sharing sensitive legal or financial documents through unsecured communication channels.

4. AGENT & LISTING DATA VISIBILITY
   When agents create profiles or publish listings, certain contact details (such as phone numbers, WhatsApp links, or social media profiles) may be publicly displayed to facilitate communication with potential clients.

Users have the ability to update or remove personal information from their profiles at any time through their account dashboard.

5. COOKIES & ANALYTICS
   Velarog may use cookies or tracking tools to understand how visitors interact with the website. These technologies help us:

• Improve website performance
• Analyze property search trends
• Deliver a smoother browsing experience

You may disable cookies through your browser settings if preferred.

6. THIRD-PARTY SERVICES
   Velarog may integrate with external tools such as:

• Payment gateways
• WhatsApp or social media links
• Analytics providers

These third-party platforms have their own privacy policies. Velarog is not responsible for how external services manage data once users leave our platform.

7. DIASPORA CLIENT DATA PROTECTION
   Velarog serves both Ghana-based and international clients. For overseas users, we aim to maintain high data protection standards aligned with global best practices. However, users should independently verify legal compliance requirements within their jurisdiction.

8. USER RIGHTS & CONTROL
   You have the right to:

• Request access to your stored personal data
• Update or correct inaccurate information
• Request removal of your account data (subject to legal obligations)

Requests can be sent to: info@velarog.com

9. CHILDREN’S PRIVACY
   Velarog services are intended for adults engaging in real estate activities. We do not knowingly collect personal information from individuals under 18 years of age.

10. POLICY UPDATES
    Velarog Realty Group Ltd may update this Privacy Policy periodically to reflect legal changes, platform improvements, or new services. Continued use of the website after updates indicates acceptance of the revised policy.

11. CONTACT INFORMATION
    Velarog Realty Group Ltd
    Email: info@velarog.com
    Website: www.velarog.com